Returns & Exchanges

Hart Wholesale is dedicated to providing high-quality home hardware and supplies, but if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. All returned products must be in their original packaging and in a resalable condition to qualify for a full refund.

1

Initiate Your Request

Contact our customer service team via email or our online contact form with your order number and the specific items you wish to return.

2

Package Your Items

Securely pack the products in their original manufacturer packaging, ensuring all components and manuals are included to avoid restocking fees.

3

Ship the Package

Affix the provided return authorization label to your parcel and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing